Terms and Conditions
Terms and Conditions
Last Updated: June 2026
Welcome to Velnari ("Company," "we," "us," or "our"). By accessing or using our website and purchasing products from us, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
By accessing this website, placing an order, or using any services provided through this website, you agree to comply with and be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, please do not use this website.
2. Eligibility
You must be at least 18 years old to purchase products from this website.
3. Products
We offer dietary supplements and wellness products. Product descriptions, images, pricing, and availability are subject to change without notice.
We reserve the right to discontinue any product at any time.
4. FDA Disclaimer
Statements made regarding our products have not been evaluated by the U.S. Food and Drug Administration.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on this website is for informational purposes only and is not intended as medical advice. Customers should consult a qualified healthcare professional before using any dietary supplement.
5. Health Disclaimer
Do not use our products if you are pregnant, nursing, taking medication, or have a medical condition without consulting your physician.
Individual results may vary.
The Company makes no guarantees regarding specific health outcomes.
6. Ordering and Payment
By placing an order, you represent that:
- All information provided is accurate.
- You are authorized to use the payment method provided.
- You agree to pay all charges incurred.
We reserve the right to refuse or cancel any order at our sole discretion.
7. Shipping and Delivery
We work with third-party suppliers and fulfillment partners.
Estimated shipping times are provided for convenience only and are not guaranteed.
The Company is not responsible for delays caused by:
- Carriers
- Customs
- Weather
- Supply chain disruptions
- Events beyond our reasonable control
Risk of loss passes to the customer upon delivery to the shipping carrier.
8. Returns and Refunds
Please refer to our Refund Policy for complete details.
We reserve the right to deny refund requests that violate our stated refund policy.
Chargebacks initiated without first contacting customer support may result in denial of future purchases.
9. Subscription Terms (If Applicable)
If you enroll in a subscription program:
- You authorize recurring charges.
- Billing occurs automatically until canceled.
- You may cancel before the next billing cycle to avoid future charges.
Cancellation does not affect charges already processed.
10. Intellectual Property
All content on this website, including logos, text, graphics, images, videos, and product information, is the property of the Company and protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without written permission.
11. User Conduct
You agree not to:
- Use the website unlawfully.
- Attempt unauthorized access to systems.
- Submit false or misleading information.
- Interfere with website operations.
12. Disclaimer of Warranties
THIS WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
We do not warrant that the website will be uninterrupted, secure, or error-free.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR:
- INDIRECT DAMAGES
- INCIDENTAL DAMAGES
- CONSEQUENTIAL DAMAGES
- LOST PROFITS
- LOSS OF DATA
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY THE CUSTOMER FOR THE PRODUCT GIVING RISE TO THE CLAIM.
14. Indemnification
You agree to indemnify and hold harmless the Company, its owners, officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of the website or violation of these Terms.
15. Chargebacks and Payment Disputes
If you experience an issue with your order, you agree to contact customer support and provide a reasonable opportunity to resolve the issue before initiating a chargeback.
Fraudulent chargebacks may be disputed with supporting documentation.
16. Third-Party Services
Our website may utilize third-party providers including:
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing platforms
We are not responsible for third-party services or their actions.
17. Privacy
Your use of this website is also governed by our Privacy Policy.
18. Governing Law
These Terms shall be governed by and construed under the laws of the State of California, without regard to conflict of law principles.
Any dispute shall be resolved exclusively in the state or federal courts located in California.
19. Arbitration Agreement
At our sole election, disputes may be resolved through binding arbitration under the rules of the American Arbitration Association.
The parties waive the right to participate in class actions or class arbitrations.
20. Changes to Terms
We reserve the right to modify these Terms at any time.
Changes become effective immediately upon posting to the website.
Continued use of the website constitutes acceptance of revised Terms.
21. Contact Information
For questions regarding these Terms and Conditions, contact us at orders@velnari.com or through our contact form on our website.